Question 1

How long does shipping take?

Accepted Answer

Orders within metro cities typically arrive in 2–4 business days. Pan-India delivery takes 4–7 business days. Bulk institutional orders are scheduled with a dedicated coordinator.

Question 2

Do you offer free shipping?

Accepted Answer

Yes — free standard shipping on all prepaid orders above ₹2,499. Bulk orders may qualify for free freight depending on quantity and destination.

Question 3

How do I choose the right size?

Accepted Answer

Each product page includes a detailed size chart with chest, waist and length measurements. If you are between sizes, we recommend sizing up for a relaxed clinical fit.

Question 4

Are your scrubs unisex?

Accepted Answer

Most scrub sets are designed with a unisex, gender-inclusive fit. Select styles also offer tailored cuts — check the product description for details.

Question 5

What fabrics do you use?

Accepted Answer

We use medical-grade stretch blends with moisture-wicking and anti-microbial finishes where relevant. Full fabric composition is listed on every product page.

Question 6

How should I wash my aaoms wear?

Accepted Answer

Machine wash cold or warm on a gentle cycle. Avoid bleach. Tumble dry low or hang dry for best longevity. Detailed care instructions are on every product page.

Question 7

What is your return policy?

Accepted Answer

We offer 7-day easy exchanges on unworn items with original tags. Hygiene products like protective aprons once used cannot be returned. Contact support for an RMA.

Question 8

Can hospitals and clinics order in bulk?

Accepted Answer

Yes. aaoms specialises in institutional and hospital programmes — premium medical wear, uniforms, and custom embroidered apparel with colour coordination and volume pricing. Use our Bulk Inquiry form, or contact us via WhatsApp or email icons on the site.

Question 9

Do you offer embroidery or branding?

Accepted Answer

Yes. Logo, name, and custom embroidery are available across medical wear and everyday apparel — including T-shirts, cargo, joggers, and gym vests. Upload your artwork via the bulk inquiry form or Embroidery Studio.

Question 10

What is the lead time for embroidered orders?

Accepted Answer

Standard bulk orders ship in 7–14 business days. Embroidered programs typically add 5–7 business days after artwork approval. Rush options may be available — ask our team.

Question 11

How do I place an order on the website?

Accepted Answer

Browse Shop or Medical Wear, open a product, choose size, colour and quantity (add logo embroidery if needed), add to cart, then checkout and pay securely via Razorpay. For Embroidery Studio, start at /embroidery. For hospital bulk programmes, use Contact or WhatsApp.

Question 12

What payment methods do you accept?

Accepted Answer

Online checkout is powered by Razorpay (UPI, cards, netbanking and other methods enabled on the account). Prepaid orders above ₹2,499 include free standard shipping. For large institutional invoices, use the Bulk Inquiry form or contact us via WhatsApp / email icons.

Question 13

What colours are available?

Accepted Answer

Scrub and uniform colours include Navy, Wine, Black, Heather Grey, Forest Green, Maroon, Mauve, Ceil Blue, Pastel Lilac, Galaxy Blue, Hot Pink, Eucalyptus, Olive and Military Green. OT Wear is Surgical Green; lab coats are White. See the full colour chart under Shop → Colour.

Question 14

What is aaoms?

Accepted Answer

aaoms is a premium medical wear manufacturer based in Bangalore, Karnataka, producing hospital scrubs, OT wear, lab coats, nursing uniforms, and custom embroidery for healthcare professionals and institutions across India.

Question 15

Where can I find premium hospital scrubs in India?

Accepted Answer

aaoms is a premium hospital scrubs and medical wear brand based in Bangalore, manufacturing quality scrubs and uniforms for hospitals, clinics, and individual healthcare staff across India.

Question 16

Does aaoms manufacture its own scrubs?

Accepted Answer

Yes. aaoms manufactures medical wear in India — fabric selection, cutting, stitching, finishing, and optional logo embroidery are all handled as part of our own production process for consistent quality.

Question 17

Is aaoms suitable for nurses, doctors, and OT staff?

Accepted Answer

Yes. aaoms designs and manufactures scrubs, OT wear, lab coats, and nursing uniforms for nurses, doctors, OT staff, lab professionals, and other healthcare workers who need professional medical wear.

Question 18

What products does aaoms manufacture?

Accepted Answer

aaoms manufactures medical and healthcare wear including hospital scrubs (classic, stretch, premium), OT wear, lab coats, doctor's aprons, nursing uniforms, joggers, and related hospital essentials, plus custom embroidery for logos and names.

Question 19

Where is aaoms located?

Accepted Answer

aaoms is based in Bangalore, Karnataka, India. We supply nationwide across India and accept orders from customers around the world.

Question 20

Does aaoms ship across India?

Accepted Answer

Yes. aaoms ships nationwide across India via courier, with live tracking on every order. Delivery time depends on your location and is shown at checkout.

Question 21

How can I contact aaoms?

Accepted Answer

Contact aaoms by WhatsApp at +91 90715 73566, email at aaomsindia@gmail.com, or through the website. Business hours are Monday to Saturday, 10am–6pm IST.

Question 22

How do I place a wholesale or distributor enquiry with aaoms?

Accepted Answer

For wholesale, hospital contracts, or distributor-style bulk orders, contact us with your organisation name, estimated quantities, and product interest via WhatsApp or email — we'll respond with availability, pricing, and lead time.

Frequently Asked Questions

Orders & Shipping

Sizing & Fit

Fabric & Care

Returns & Exchanges

Bulk Orders

About aaoms

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